1. Introduction
Hafsa Software provides applications (“the Service”) to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use our app, Codeheader, in connection with your Shopify-supported store.
2. Personal Information the App Collects
2.1. Information from Merchants
When you install Codeheader, we are automatically able to access certain types of information from your Shopify account. For details about available permissions, please refer to the “View Details” link on the Shopify apps page within your Shopify admin.
We collect data such as:
Access logs (how and when you access your account).
Information about your device, browser, network connection, and IP address.
Configuration details, payment history, and actions such as install/uninstall logs.
We use this information to:
Provide and enhance our Service.
Confirm your identity and manage your app settings.
Notify you about app updates, trial expirations, or other relevant events.
Comply with legal requirements (e.g., tax reporting).
In some cases, we may request temporary access to sections of your Shopify Admin to resolve technical issues. It is your responsibility to limit our access to the requested sections and remove our access once the issue is resolved.
2.2. Information from Merchant’s Customers and Visitors
Our app does not collect, process, or retain any personal data of your customers or visitors.
2.3. Information from Hafsa Software Website Visitors
When you visit our website, we collect information such as:
Device and browser details, IP address, and cookies installed on your device.
Additional information you provide through email or web forms.
We use this information to improve our services and provide customer support.
2.4. Information from Cookies and Tracking Technologies
We use cookies to:
Keep you logged in to your account (functional cookies).
Enhance your experience and provide analytics data (behavioral cookies).
Google Analytics and other tools may also use tracking technologies like cookies and web beacons to help us understand app usage and improve the Service.
3. How Do We Use Your Personal Information?
We use the information collected to:
Provide and operate the app.
Communicate with you about updates or support.
Optimize and improve the app.
4. Sharing Your Personal Information
Your information will never be shared for advertising purposes. We may share your information to comply with legal obligations or protect our rights.
5. Your Rights
If you are a European resident, you have the right to:
Access the personal information we hold about you.
Request that your information be corrected, updated, or deleted.
To exercise these rights, contact us at [email protected].
6. Changes
This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or operational needs.
7. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
[email protected]